REFUNDS & EXCHANGES

All our products are fully licensed as natural health products and undergo strict quality control.
All products are 100% returnable and refundable up to 30 days from date of purchase. If you find yourself having to return a damaged or incorrect product, please contact us right away to see how we can remedy the situation quickly for you. A damaged product is considered a product with any visible external damage(s). All we require is proof of purchase from PHEMENATURALS Inc. https://www.phemenaturals.com/. The product must be in its original packaging and with unbroken seal. If you are returning damaged goods, we reserve the right to request digital damage photos before a refund is issued or a replacement is sent.

If there was an error in the product that we shipped, we will gladly correct the order at our complete cost, including shipping. If the order was correct, but the product is being returned or exchanged, you, the purchaser, will be responsible for all related shipping costs, except for the returned damaged goods.

Please note that if a refund is requested, we can only refund the product cost and it does not include third party shipping costs, which are not refundable.

WE ARE COMMITTED TO OUR CUSTOMER’S WELLBEING

It is our 100% commitment to do our very best to make our customers happy within a fair solution to all parties involved.

CONTACT US

Please contact us by e mail at info@PhemeNaturals.com or call us at +1 530 710 0940